Frequently Asked Questions
These items should always be stored in your freezer, not refrigerator.
To enjoy from frozen, simply follow the instructions listed on the packaging of each item.
We always recommend viewing the packaging for the most up to date prep instructions and enjoy by date once you receive your Freezer Provisions items!
Yes. Because the Freezer Provisions items arrive in a separate box, this can be expected with any order of our Freezer Provisions items! After your Freezer Provisions purchase has been processed, you will receive an order confirmation email including details informing you of this. Additionally, you will receive an email with a tracking link for your delivery once your order has been shipped.
Rest assured, we freeze our product at peak freshness and pack them with dry ice inside an insulated box to keep them safe and cold, in case you can’t get to your delivery right away.
We freeze our product at peak freshness and pack them with dry ice inside an insulated box to keep them safe and cold, in case you can’t get to your delivery right away.
Still, despite shipping your box for maximum freshness, we recommend that you freeze your items upon receipt and do not keep your box outside for more than 6 to 8 hours after delivery.
If your Freezer Provision items appear thawed when you open the box, check for temperature:
- If your product is below 40°F for 2 hours or less, you can enjoy your items right away or place them in the freezer to enjoy at a later date.
- If your product is above 40°F, please discard the products and contact our Customer Care team for further assistance.
Yes, our packaging is fully curbside recyclable including our insulated liners!
As for dry ice, just place it in a well-ventilated area at room temperature, and the remainder of the ice will evaporate away. Please do not leave it in a place accessible to children or pets. Never dispose of dry ice in a trash can, chemical waste container, garbage can, sink, or toilet. Always use protective gloves to protect your skin: prolonged contact can cause an injury similar to a burn.
We offer a variety of meals for different dietary needs and taste preferences. Our meal categories include:
Calorie Smart
Meals with roughly 550 calories, most popular for helping with portion control, weight loss, calorie management, and overall balanced eating.
*High Protein*
Meals containing at least 30g of protein, most popular for helping with muscle building, those with high protein needs and sports performance.
*Keto*
Keto meals are designed with a lower percentage of carbohydrates and a higher percentage of fat for those following a ketogenic diet or wanting rich foods that are carb conscious.
*Flexitarian*
Well-balanced meals with a focus on vegetables and select protein sources, such as chicken and fish, for individuals looking to incorporate a higher intake of veggies while including minimal amounts of purposeful protein.
*Low Carb*
Meals containing roughly 35g of carbs or less while maintaining a good balance of protein and fat. Most popular for reducing total carbohydrate intake, which may help to balance blood sugar and promote weight loss.
*Fiber Filled*
Meals within this category contain at least 6 grams of dietary fiber coming from vegetables, fruits, and grains. These meals may promote satiety and help support the gut microbiome!
*GLP-1 Support*
Balanced meals that are protein-forward, calorie-friendly, and mindfully portioned.
*Vegan & Veggie*
Wholesome, meat-free meals that prioritize veggies.Great for those following a plant-forward diet or looking to incorporate more fiber-filled, plant-based foods!
Mediterranean
Focuses on heart-healthy fats (olive oil), lean proteins, and high-fiber veggies/grains. It's the "middle ground" diet—not too restrictive, but very clean.
Sodium Smart
Identifies meals specifically designed with lower salt content than the average pre-prepared meal, usually swapping heavy salt for herbs and citrus for flavor.
From the menu you can take a look at each meal’s ingredients, as well as the nutritional information, to make the most informed decisions on the meals that work best for your dietary needs. Simply click on the meals to see this!
Also, our dietitians love jumping on the phone to talk about nutrition! If you have a nutrition question or want to talk through the best meals to order for yourself, click here to schedule a free 20 minute nutrition coaching session!
We’re proud to offer complimentary 20-minute nutrition coaching sessions with one of our registered dietitians. These sessions are designed to provide personalized nutrition and lifestyle guidance, as well as support in selecting meals that align with your goals.
This isn’t a sales call—just expert advice, tailored to you, with no strings attached. We're here to help you feel your best!
Click here to schedule your call!
Getting Started
Managing my Subscription
Nutrition & Ingredients
Receiving My Meals
Enjoying My Meals
Can’t find your answer?
America's #1 Ready-to-Eat Meal Delivery Service
Enjoy the convenience of our prepared meal delivery services and choose from 35 weekly pre-made meals and 60+ add-ons, including snacks, smoothies, and more.