#4B4D4C

#101010

RTE Engagement

FJ Managed Week Copy Test

everyone-except-loyalty-0-in-CF-CA

New customers starting May 24th ( app prompt test)

everyone-in-FJ-USA

Factor US mobile web only

all active FJ customers

everyone-in-CF-CA

everyone-except-loyalty-0-in-FJ-USA

FJ_New_Active_Users_After_09_2022

Optimizely-Generated Audience for Backwards Compatibility

FJ Migration SKU 1 x 1 DO NOT USE

Classic - 10 meals

Classic - 11 meals

Classic - 12 meals

Classic - 13 meals

Classic - 14 meals

Classic - 15 meals

Classic - 16 meals

Classic - 17 meals

Classic - 18 meals

Classic - 19 meals

Classic - 20 meals

Classic - 21 meals

Classic - 22 meals

Classic - 23 meals

Classic - 24 meals

Classic - 25 meals

Classic - 26 meals

Classic - 27 meals

Classic - 28 meals

Classic - 29 meals

Classic - 30 meals

Classic - 31 meals

Classic - 32 meals

Classic - 33 meals

Classic - 34 meals

Classic - 35 meals

Classic - 36 meals

Classic - 4 meals

Classic - 5 meals

Classic - 6 meals

Classic - 7 meals

Classic - 8 meals

Classic - 9 meals

A wide variety of well-balanced, chef-prepared meals with whole-food ingredients to fit any lifestyle

Chef's Choice

Delicious keto-friendly meals with around 15 grams of net carbs or less

Keto

Perfectly portioned meals with around 550 calories or less per serving

Calorie Smart

Wholesome, flavorful, meat-free meals for more veggies in your diet

Vegan & Veggie

Deliciously satisfying meals with 30 grams of protein or more to support your wellness goals

Protein Plus

Get in Touch

Head to our FAQs page for answers to commonly asked questions. If you can't find an answer, click on the chat icon (available 24/7), and we'll connect you directly with one of our customer care agents! Don't see the chat button? Make sure to turn off your browser's adblocker. 

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If you can't find what you're looking for, our customer care team is also available via phone at 888.573.5727 from 6am-11pm ET Monday-Friday and 7am-7pm ET on Saturday and Sunday.

Have a Question or Concern?

We're cooking up your account

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Privacy

If you have any questions, check out our {{ faq }}.

You will no longer receive any additional charges. Check out the delicious recipes we have cooking in the meantime by going to our {{ weeklyMenu }}. Reactivate your plan at anytime to get these recipes.

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Delivery Day

Delivery address

Personal info

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Order summary

The 4 digits next to the long number on the front of the card.

Front of the card

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Back of the card

This number is a 3-digit or 4-digit security code. You can find it on the front or back depending on what type of card you have.

What is a card security number?

Menu for {{ start }} to {{ end }}

Take a minute to help us improve our recipes 

You're all set

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Thanks for trying us out! We'd love to hear what you think about your experience.

Please note that you already paid for a box that will be delivered on {{ lastUnCancellableDeliveryDate }}.

Your plan has been cancelled

Once deactivated, you will no longer receive charges from us.

If you deactivate now, you will lose your {{ discountAmount }} discount on your next {{ remainingBoxes }}. You can always skip a week and keep your discount.

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Get started

Factor_

Enjoy flavorful meals with no fuss. Pick your dishes, skip weeks, cancel any time.

Get Started

Enjoy flavorful meals with no fuss. Pick your dishes, skip weeks, cancel anytime

Explore our Flexible Weekly Menu

Accessibility

If you don’t see what you’re looking for below, you can chat us 24/7 using the chat window located on the bottom right of your screen. If you’d rather talk via phone, our support team is available Monday through Friday between 9:00am and 6:30pm ET by calling +1 (973) 210-4915.

Frequently Asked Questions 

You won’t be charged now. We only use your payment info if you choose to continue receiving deliveries. Remember you can skip weeks or cancel anytime

Yes, the first one's free

Please wait a bit while we're checking reset password link

Validating

Link you're using is invalid. Probably it's outdated or you've already reset the password.

Validation failed

New password

You have successfully skipped this week

Factor

Ready-made Meals Starting at $11 per meal

Browse the {{menuSize}} gourmet meals featured on this week’s menu.

Explore the Menu

By clicking “Place Order & Select Meals”, I agree to the [Terms and Conditions](/terms "Terms and Conditions"), the [Privacy Policy](/privacy-policy "Privacy Policy") and, unless I cancel, the weekly auto-renewal price of {{ totalPrice }} after my discount period ends.

I would like to request deletion of any personal information I provided to Factor. I understand that by selecting “Submit” I authorize Factor to delete my account.

I would like to request information on how Factor collected, used, and shared my personal information during the past 12 months.

### California “Do Not Sell My Personal Information” Notice
### California Consumer Privacy Act (CCPA) Request Form

In compliance with California law, California residents may request (1) to opt-out of our sales of your personal information; (2) information on how we collect, use, and share your personal information; (3) a copy of the personal information that we have collected about you; and (4) that we delete the personal information that we have collected from you.  For more information about your California privacy rights, see our [Privacy Policy](/privacy-policy).

To protect your information, we are required to verify your identity before processing your request if you are asking for (1) information about how we collect, use, and share your personal information; (2) a copy of your personal information; or (3) deletion of your personal information.   If you are a current customer, you can verify your identity by logging-in to your Factor 75 account. If you are not a current customer, or cannot log in to your account, please contact 1-888-573-5727 or privacy@hellofresh.com.

## CALIFORNIA CONSUMER PRIVACY ACT (CCPA) REQUEST FORM

Please note that we are unable to confirm that you are a California resident.  If you believe this is an error, please contact 1-888-573-5727.


Thank you for your request. You will generally hear back from us about your request within 45 days, but it may take up to 90 days. If you do not hear from us within 45 days, we encourage you to contact us about the status of your request at [privacy@hellofresh.com](mailto:privacy@hellofresh.com).  Please note that your request for deletion does not result in an immediate cancellation of your account services. If your request was to delete personal information and you would like to cancel your account prior to the deletion of your personal information, please contact 1-844-242-2169.

We are sorry, we are currently experiencing some temporary network errors, please try again later.

I would like to opt-out of the sales of my personal information. (You may also submit this request by contacting us at 1-888-573-5727 or [privacy@hellofresh.com](mailto:privacy@hellofresh.com)).

I would like to request a copy of my personal information collected by Factor during the past 12 months.

By selecting ‘Submit’, I confirm that I am a current California resident.

Add this meal by removing another one from your box

For this recipe, you can only add up to {{maxServings}} servings

### CCPA

To protect your information, we are required to verify your identity before processing your request if you are asking for (1) information about how we collect, use, and share your personal information; (2) a copy of your personal information; or (3) deletion of your personal information. If you are a current customer, you can verify your identity by logging-in to your Factor account below.

If you are not a current customer or cannot log in to your account, please contact 1 844 939 1758 or [privacy@factor75.com](mailto:privacy@factor75.com). 


We’re currently experiencing high demand, and are unfortunately not able to take new orders. We’re doing our best to scale up and will send you an email as soon as you can sign up!

Due to the current situation, we are limited in our distribution capabilities and had to cancel this week's delivery. 

In case you have paid for this box already, you will be refunded shortly.


### Want Even More Convenience?
__NEW:__ Add up to 36 meals to your box – without changing your weekly subscription.

### We're having trouble delivering some of your boxes
Please check your calendar for details

Dietary Preferences

Dietary Preference

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Due to high demand, we’re unable to take any more orders for this week


Tap here to get a new one

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I accept the <a href="https://www.everyplate.com/terms/" target="_blank">terms and conditions</a> and I have read the <a href="https://www.everyplate.com/privacy-policy/" target="_blank">privacy policy</a>.

