You can deactivate your subscription at any time! Please note, we are not able to modify or cancel an order that has already processed. Orders are processed immediately after your weekly cutoff, which is noted on your My Menu page for meals arriving the following week.

Follow these steps to deactivate the subscription feature on your account:

On web (Desktop or Laptop Computer):

• Log into your account
• Click on the person icon (desktop or laptop) or horizontal lines (phone or tablet) in the top righthand corner of the page.
• Click on ‘Settings.’
• This should take you to the ‘Plan Settings’ page.
• Scroll down to the Status section and click ‘Deactivate My Plan.’
• Deactivating your plan will skip your deliveries indefinitely.
• Scroll down to the bottom of the page and click ‘Cancel Anyway.’
  
  On Mobile Web (Phone or Tablet):
  
  
• Log into your account
• Click on the horizontal lines in the top righthand corner of the page.
• Click on ‘Settings’
• This should default you to the ‘Plan Settings’ Page. If not, click on the drop down arrow and select ‘Plan Settings’
• Scroll down to the Status section and click ‘Deactivate My Plan’
• Deactivating your plan will skip your deliveries indefinitely.
• Scroll down to the bottom of the page and click ‘Cancel Anyway’
  
  On The iOS App:
  
  
• Log into your account
• Click on ‘Settings’ icon in the bottom right hand corner
• Click on ‘Personal Information.’
• Click ‘Delete Account.’
• Click on ‘Continue to Deactivate.” Deactivating your plan will skip your deliveries indefinitely.

You can easily cancel your add-on subscription any time before your weekly cutoff of Wednesday 11:59 pm CST.

To cancel an add-on subscription:

• In the add-ons section, click "Edit add-ons".
• Find the subscription you want to cancel under "Your add-ons".
• Uncheck the box that says "Subscribed".
• Confirm by clicking "Unsubscribe from add-on".
• Click “Save” to confirm the changes to your box.
  
  Once confirmed, you’ll no longer receive the add-on unless you manually add it, or start a new add on subscription.
  
  NOTE: Add-ons will be charged with your meal box directly after the weekly cutoff, seen on your My Menu Page, the week prior to your scheduled delivery.

You can deactivate your subscription at any time. Please note, we are not able to modify or cancel an order that has already processed. Orders are processed immediately after your weekly cutoff, which is noted on your Dashboard page for meals arriving the following week.

Follow these steps to deactivate the subscription feature on your account:

On a desktop, laptop or mobile device:

• Log into your account
• Click on the person icon (on desktop or laptop) or the three horizontal lines (on mobile) in the top right corner of the page
• Select ‘Settings’
• This will take you to the ‘Manage Subscription’ page
• Click on 'Cancel this subscription' in the 'Status' section
• Deactivating your plan will skip your deliveries indefinitely
• Click on "Cancel this subscription"
  
  On mobile app:
  
• Log into your account.
• Tap on 'Settings' in the bottom navigation bar
• Tap on 'Manage Subscription' page
• Click on 'Cancel this subscription' in the 'Status' section
• Deactivating your plan will skip your deliveries indefinitely.
• Click on "Cancel this subscription"

The quantity of add-ons you originally subscribed to will be your default quantity for future week. You can change the quantity of your add-ons for future weeks by visiting your account before your weekly cutoff the week prior to your scheduled delivery.

To change the quantity of your add-on for a specific week:

• Click "Select add-ons" or "Edit add-ons" to find your add-on subscription.
• Tap on '-' minus or '+' plus.
• Follow the prompts to select the new amount you want.
• Choose either "Get X in this box only" or "Get X in every future box". If you choose every box, we’ll prompt you to confirm the new price of your add-on subscription.
• Click "Save" to confirm the changes to your box.
  
  When you skip an add-on, you won’t receive it for that given week, but we’ll keep your subscription active for all other weeks, unless you skip or cancel. You’ll still receive your meals, unless you skip the week for your entire box.

Yes, you totally can!

To skip a week of your add-on subscription:

• Click "Select add-ons" or "Edit add-ons" to find your add-on subscription.
• Tap on '-' minus.
• Follow the prompts to skip your add-on for the week.
• Select "Skip for this box only".
• Click “Save” to confirm the changes to your box.
  
  When you skip an add-on, you won’t receive it for that given week, but we’ll keep your subscription active for all other weeks, unless you skip or cancel. You’ll still receive your meals, unless you skip the week for your entire box.

You can skip a program week, up to 4 weeks in advance. Please note, we are not able to skip or cancel an order that has already processed. Orders are processed immediately after your weekly cutoff, which is noted on your Dashboard page for meals arriving the following week.

On a desktop, laptop or mobile device:

• Log into your account
• Click on the person icon (on desktop or laptop) or the three horizontal lines (on mobile) in the top right corner of the page
• Select ‘Settings'
• This will take you to the ‘Manage Subscription’ page
• Click on ‘Skip deliveries' in the 'Skip a delivery' section
• Choose the delivery date(s) you'd like to skip
• Click ‘Confirm’ to save your changes
• You'll return to the 'Manage Subscription' page, where your skipped dates will now appear under the 'Skip a delivery' section
  
  On mobile app:
  
• Log into your account
• Tap on 'Settings' in the bottom navigation bar
• Tap on 'Manage Subscription' page
• Click on ‘Skip deliveries' in the 'Skip a delivery' section
• Choose the delivery date(s) you'd like to skip
• Click ‘Confirm’ to save your changes
• You'll return to the 'Manage Subscription' page, where your skipped dates will now appear under the 'Skip a delivery' section