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Factor | FAQs

Frequently Asked Questions

What  can we help you with?

Can’t find your answer?

Enjoy the convenience of our prepared meal delivery services and choose from 35 weekly pre-made meals and 60+ add-ons, including snacks, smoothies, and more.

America's #1 Ready-to-Eat Meal Delivery Service

Flexible, no lock-in plans

How often should we handle dinner?

Primarily plant-based with the occasional inclusion of meat.

I mix it up. Meat, veg, and everything in between.

I'm hooked on seafood and fresh ocean flavours.

I skip the meat and fish but never the flavour.

Pick the closest match for now. You'll tailor your tastes next and can tweak anything later.

Don't see the perfect fit?

We'll do our best to hide recipes that include these, but some may still include them. Check each before you buy.

A note on your preferences

Success! You created an account without a password.

Received a gift card? Lucky you!
Redeem it here and get ready for some delicious home cooking.

Redeem a gift card

Your gift card recipient will receive an email on the specific day that you indicate. This email will contain step-by-step instructions on how to redeem the gift card. If you chose to print the gift card at home, it’s up to you to hand them their gift!

Nope! The gift card recipient does not have to have a HelloFresh subscription in order to redeem. If you are purchasing a gift card, we only ask you to log in or create an account so we can send you an order confirmation, but this will not result in a subscription.

Do I have to have a HelloFresh subscription to purchase or redeem a gift card?

Can I purchase more than one gift card?

Will I receive an email confirmation for my gift card purchase(s)?

Unfortunately, we do not support this yet.

Can I buy a gift for someone who lives in a different country?

All of them! As long as the value is covered by your gift card you will not be charged. If you select recipes that exceed the value of your gift, you will be charged the difference. The value of each recipe is indicated on the Meal Selection page.

Which recipes can I choose from if I have a gift card?

I redeemed a gift card and have credit left on my account, now what?

Take a look at our frequently asked questions to learn more.

How much would you like to gift?

Add a personal message

Who should we send it to?

Give the gift of stress-free dinners with pre-measured ingredients and step-by-step recipes delivered to their door.

Meals made easy

Your recipient can choose from 35+ recipes every week and decide when and where to receive them.

Fresh flavours

Get a link sent to your email to log in instantly.

Perfectly portioned meals with around 550 calories or less per serving

A wide variety of well-balanced, chef-prepared meals with whole-food ingredients to fit any lifestyle

Delicious keto-friendly meals with around 15 grams or less of net carbs

Select from the categories below. You can always change them later!

Deliciously satisfying meals with 30 grams or more of protein to support your wellness goals

Cut down on prep, cooking, and cleanup time with tasty, no-fuss meals.

Pick up to 3 that matter most to you.

Balanced, wholesome meals built around you. Healthy, tasty, and flexible anytime.

Good food, feel-good results.

We cover the meal prep so you can focus on cooking

Simple steps, stress-free nights.

Dinner that beats takeout on taste and quality. Loved by 3+ million households worldwide.

Big flavor, better value.

Quick meal options ready in 20 minutes or less means more dinner, less doing.

Less prep, more plate.

190+ ways to swap, upgrade, or remix weekly recipes so you get fresh flavors every time.

Dinner, never on repeat.

Better for your plate, your wallet, and the planet.

Perfectly portioned, zero waste.

We've got just the ingredients...

Adults

Our recipes are designed for at least 2 servings, which means you'll have extra to enjoy later!

A delicious bonus!

(ages 0–12)

Kids

Just tell us who's hungry and we'll handle the portions.

I plan ahead and prep my meals for the week.

I like 20-40 min restaurant-worthy meals.

I keep it fast. Under 20 mins and full of flavor.

With so many recipes to choose from, your answers help us serve up the ones you'll love most.

Help us personalize your menu

What types of meals are you interested in?

Love it or your first order is on us.

Dinner's sorted, your way.

Your plan's personalized to your taste and routine, and you can adjust it anytime.

Which proteins do you enjoy?

Let's bring the flavor home!

Just enter your zip code so we know where to send your next delicious meals.

We just need your zip code so we know where to send your next delicious meals.

Enter zip code

Good News!

Manage your deliveries from anywhere, anytime.

Download our app

**WARNING:** Risk of reproductive harm from exposure to lead. 
See <a href="https://www.p65warnings.ca.gov/fact-sheets/foods-and-beverages" target="_blank">www.P65Warnings.ca.gov/food</a>

California Residents Only

Nice job! You made that look easy. We'll email you instructions on redeeming your prize.

You've unlocked the special prize!

We’ve boosted your referral rewards for a limited time! Share invites by 1/31 and earn increased rewards for every friend who joins. Help friends save on chef-prepared meals with your personal discount, and we’ll treat you to our biggest bonus of the season.

New Year, Bigger Rewards

Give friends a free boxes. and you'll get rewarded when they receive their first box.

Give friends a free box of boxes and you'll get rewarded when they receive their first box.

Share a FREE box and get rewarded

Keep an eye on your email for the rewards once your friend signs up successfully

Share the joy of cooking together. Give a friend their first box free — you'll earn {{creditForCustomer}} when they subscribe.

Send free box via

You’ve been cooking with us a lot, so you’ve earned extra rewards—now you’ll get ${{newCredit}} each time a friend signs up using your code!

We increased your referral rewards

We’re sorry, but our referral page is down at the moment. Refresh the page, or come back later to try again. In the meantime, why not check out this week’s menu?

It’s not you. It’s us!

Have questions? We’re here to help!

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Every referral is another shot at the final. Don't stop at one.

Score 2 tickets to the final on July 19!  ⚽🏆️

Refer friends for a shot at two tickets to this year's soccer championship final on July 19!

Pop in their email or share your link. They get their first HelloFresh box for free.

Send a friend a free box

You earn {{creditForCustomer}} every time to use on future orders. Plus another shot at the final.

They join. You earn {{creditForCustomer}}.

Don't stop at one! Earn up to 20 entries to win. The winner is drawn {{endDate}}. Good luck!

Each referral = 1 entry

For each friend you refer, you earn {{creditForCustomer}} and 1 entry to win. More referrals, more chances to win!

Win 2 tickets to the final

YOUR SHOTS

Invite your friends to Factor and get rewarded when they receive their first box.

Give your friends a free box. They pick their meals, it's on us, and they can cancel anytime.

Free boxes for friends

Messenger

More

Messages

WhatsApp

Get {{creditForCustomer}} off your next order when friends sign up.

by email or invite link

They’ll get 3 free cuts, and a discount for future boxes. Plus, they can pause or cancel anytime.

2. Your friends place an order and enjoy

Send a free box

Looks like you claimed this reward in the past. Earn more rewards by sending free boxes to your friends!

You get ${{rewardValue}} credit! We’ll apply the total credit to your next order. Keep sending boxes to earn more.

Couldn't apply your reward. Please check your internet connection and try again, or contact Customer Care at hello@hellofresh.com.

Two people cooking together in a kitchen with a HelloFresh box on the counter

Two women laughing together at a dinner table while looking at a smartphone, with plated meals of salmon, grains, and vegetables in front of them

Share with a friend.

Excited about this week's menu?

Hope your friends love HelloFresh too.

Share free boxes with friends.

Two people enjoying a home-cooked meal together at a table

Make someone's week easier!

Share that home-cooked feeling

Friends get their first box free, and you’ll get a referral reward too.

Your referral link is included

Share this recipe

Your friend gets {{discountForFriend}} off their first box

Include my referral link

A father and two children enjoying a meal together at the dinner table

Share this recipe with a friend.

Know someone who'd like this?

Woman playfully holding a green bean above her lip like a mustache while being photographed on a phone, surrounded by freshly prepared dishes including grilled meat, snap peas, rice, and sliced radishes in a rustic kitchen

Woman playfully holding a green bean above her lip like a mustache, surrounded by freshly prepared dishes including snap peas and rice in a rustic kitchen

Send your invite

They pick their meals

Plus, you earn {{amount}}.

They cook and enjoy

From share to serve

How it works

Free box sent!

${{creditAchieved}} credit received

My Referral Rewards

Earn more by placing more orders. In the meantime you can share your ${{discountForFriend}} discount (plus get ${{creditForCustomer}} when they join)!

You have 1 more free box left. Hurry up, it expires soon!

You have {{availableFreebies}} more free boxes left. Hurry up, they expire soon!

Want to start earning rewards? Send your friends a discount!

Send a discount

Ask your friend to scan this QR code.

Share in person

Factor Cash is store credit that can be used towards your orders. Credit issued before [Migration DATE] may not be combined with other rewards.

Targeted supplements built to work with your meals. Exclusive pricing for Factor members.

Wellness beyond the plate

Delivery FAQs

Why did you skip this week?

Thank you for your response!

Send friends up to $150 off and get ${{creditForCustomer}} for each one who signs up.

Get ${{creditForCustomer}} when you give up to $150

For your security, a password reset is required before you can update your account details. This helps us keep your information safe.

To protect your account, please reset your password. This helps us keep your information safe.

Keep your account safe

It’s applied automatically to future orders and works with discounts and rewards. Check your balance under "Payment".

Please try again

Server Error

We'll send an email within 14 days to confirm account deletion.

You will be logged out

Your subscription is deactivated and you can continue below to request account deletion. As a friendly reminder, you will still receive any processed orders on the way or scheduled to be delivered the upcoming week. Please note, while we are working on your account deletion request, your account will remain accessible. Once the process is complete, your account will be permanently removed as requested.

1. Account Deletion Process.

To start the deletion process of your account, please navigate to our website and cancel your Subscription first.

1. Cancel Subscription

Please confirm that you want to delete your account. We will delete it within 30 days and send a confirmation email.

We are sad to see you go!

After you have completed all the above steps successfully, and sent an email to our customer support regarding your account deletion. You should receive a confirmation email in the near future when the process is complete.

Please complete the "cancel subscription" step to continue with account deletion flow

First step incomplete

Your subscription is deactivated. Your account deletion would be delayed if you have an active delivery that is on its way, or a confirmed delivery for the upcoming week. Once there are no ongoing deliveries, only then will the account deletion process be commenced. 

Send request

After you have cancelled your subscription, you can request to have your account deleted. To submit your account deletion request, select `Send request` and follow the prompts to confirm.

Please note that all of your account data will be removed, including any discounts or credit. If you return to HelloFresh in the future, you'll need to create a new account.

2. Request Deletion.

To finalize deleting your account, we need to send an email to our customer service representatives.

Dear HelloFresh Customer Care,

Please kindly delete my account and all the data associated with it.

Thank you.

Best,

First Step Incomplete

Please disconnect your Apple ID from your account

1. On your iPhone, go to Settings, then tap your name.
2. Tap Password & Security > Apps Using Apple ID.
3. Select the app ‘HelloFresh’, then tap Stop Using Apple ID.

Since you registered with your Apple ID, you’ll need to disconnect your Apple ID from this account before you delete it.

After you’ve stopped using your Apple ID for this account, you’ll need to request to have your account deleted. 

Please note that all of your account data will be lost, including any discounts or credit. If you return to HelloFresh in the future, you’ll need to create a new account.

Please confirm that you want to delete your account. We’ll delete it within 45 days and send a confirmation email.

We’ll send an email within 45 days to confirm account deletion.

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Please try restarting the app.

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Balance History

Free breakfast

Free juice or smoothie

Free dessert & snacks

Free shake & coffee

{{discount}} off Add-ons

Automatically applied when you add an item from the Free Add-ons category to your order.

Free Add-on

Can't be combined with other shipping or meals benefit. 

A tasty variety pack with 6 ready-to-blend smoothies ({{value}} value)!

Automatically applied to your weekly order.

{{discount}} off meals

Auto-applied to your box for {{date}}.Discounts are automatically applied to your orders, one after the other.

Applied to selected items. One item per order.

You can redeem your free Caraway pan after you have ordered 3rd box.

With second box of active subscription. Limited quantities available. While supplies last.

Free Duffel

Free Hat and t-shirt

Redeem your Withings Smart Scale + App subscription once you’ve placed 3 orders.

Free Withings Smart Scale + App

{{discount}} off Premium Meals

Benefit unlocked! Add your free smoothie pack to your next order.

Join our new free loyalty program and earn delicious rewards.

Early Access

Calorie Smart

You're saving {{amount}}/week with Factor_ Plus

Your current benefits

Are you sure you want to cancel? You'll lose access to your current benefits and any upcoming deliveries.

Cancel your subscription?

Change your delivery frequency so you only get meals when you need them.

Getting too many meals?

Our Customer Care team is available to help resolve any problems you may be experiencing.

Having issues?

Maybe we can help!

Adjust how often you receive Factor meals to better fit your lifestyle.

Too many deliveries?

Thanks for trying us out! We hope to see you again soon.

We're sad to see you go!

Why did you cancel? Select all that apply.

Help us improve!

We hate to see you go. Here are some options that might help before you cancel.

Before you go, let's see what we can do

Send an entire week of free Factor meals to your friends and family

Share {{count}} free boxes ({{amount}} in value)

Browse our rotating weekly menu for new options that might suit your taste.

Not feeling the menu?

Pause your current week's delivery. You can skip one week at a time.

Pause your plan

Choosing a smaller and cheaper plan might be a better fit for your budget.

Too expensive?

Reschedule your next delivery to a date that works better for you.

Need to push your order back?

Our care team can help with your specific situation.

Talk to our team

${{totalAmount}} off your next {{deliveryCount}} deliveries — that's ${{savingsPerDelivery}} savings per delivery!

Get a special discount

Take a break for up to 8 weeks. Your benefits stay active.

Our care team can help find the right solution for you.

This will cancel your plan immediately. You'll lose access to your Loyalty Rewards points, free add-ons, and account credit.

Take a break for up to 8 weeks and come back when you're ready.

Consider these alternatives before you go.

Before you cancel!

You can always put your deliveries on hold and come back when you're ready.

Need a break?

Enjoy the {{discountAmount}} on your next {{boxCount}} boxes

Get discount

Thanks for trying us out! We'd love to hear what you think about your experience.

We're sad to see you go! Once you end this subscription, you will no longer receive charges from Factor75.

Delivery Issues

Meals Offered

No reason

Price & Value

Subscription Flexibility

Website

Are you sure you want to say goodbye? We'd love to make things right.

Thinking of canceling? Let us know why

Cancel your plan?

Visit the Contact page in your account settings to reach us via chat, email, or phone.

Need help? Our care team is here for you.

Contact our team

{{discount}} off your next {{count}} deliveries — that's {{amount}} savings per delivery!

{{discount}} off your next {{count}} deliveries!

Here's a discount to stay with Factor

Exclusive offer just for you!

Low Carb

Cart button

You can make changes up until {{date}} ({{remaining}} days left)

Order summary button. {{totalSelected}} items in your box.

Please try again.

We couldn’t load your cart

Get an additional meal for only __{{additionalMealCost}}__

A solid saving on this order. Anything left will still be there next week.

Apply {{balance}} to this order?

Not enough to make much of a dent yet. Keep saving — it'll still be there next week.

Not much yet - worth saving up?

Select at least __{{quantity}} {{ mealWording }}__ to meet the minimum box size.

Paid order

If you need to contact us please click {{linkText}}.

Order confirmation

Change item

This item is sold-out and no longer available to order. Please remove or replace item.

Remove

* Your Factor Credit has been applied to this order. Your remaining balance is {{balance}}.

Your remaining Factor Credit balance is {{balance}} and will be applied to your next order.

Your credit may have already been applied. Check under Settings > Order History for your final total.

Add-ons

Meals

Order total

Your order will be placed on {{date}}

Ordering & delivery

Edit delivery by {{cutoffFormattedDate}}

Top picks

Your credit

Your HelloFresh Credit

Change Email

Change Payment Method

{{meals}} meals per week

For a limited time - 
Send your friends a discount to try Factor. The best part? You’ll earn discounts too!

Share the joy of eating and get a discount

Give friends a free week of meals, and you’ll get ${{creditForCustomer}} credit when they sign up using your personal code.

Share free meals and get ${{creditForCustomer}} in credit

Your friend will get ${{creditForFriend}} off the first box, and you’ll get a ${{creditForCustomer}} credit when they sign up using your personal code.

Your discount has been sent!

What date works best for you?

https://images.ctfassets.net/4frik3v39clf/5bO2j16R2YxGPdXw2bNzXo/919641c44e6a9658bc5900c931be6a0a/Factor_Badge.svg

__Your satisfaction is our #1 priority__

This number is a 3- or 4-digit security code. You can find it on the front or back depending on what type of card you have.

Four digits printed on either the left or right side.

Three digits located to the right of signature strip.

American Express

Visa

Pause or cancel anytime.

Flexible for you

No prep, no mess - ready in 2 minutes.

Quick & easy

Delivery address

Delivery frequency

Frequent questions

Payment method

By clicking “Place order” you agree to the {{ termsAndConditions }}, the {{ privacyPolicy }} and after your discount period ends, the auto-renewal price of {{ totalPrice }} that will be charged every {{ deliveryInterval }} week(s). Cancel subscription through your account {{ cutoffDays }} day(s) prior to shipment.

Express checkout

Checkout

Delivery details

2 free wellness shots per box with an active subscription. Add to your box to redeem.

Choose 2 free items per box (select from protein powder and wellness shots) with an active subscription. Add to your box to redeem.

Free Wellness Shots

I eat everything

Mon to Fri, 7am to 9pm EST 
Sat to Sun, 7am to 7pm EST

Call our team

Or request a refund

Ask any question

Please allow up to 24 hours for a response

Explore our <a href="/faq" >FAQs</a> for instant answers to common questions. Still need assistance? We offer three convenient ways to get in touch:

Have a question?

Create your free cookbook

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More inspiring recipes

All done cooking

Select your country

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The password reset link has been sent to your email.

Reset password

Tastes even better with

+$%.2f
per serving

We'll automatically apply them to your next eligible order

You have {{creditLeft}} credit available.

Give {{discountForFriend}}, Get {{creditForCustomer}}

Send friends up to {{discountForFriend}} off their first delivery and you’ll get a {{creditForCustomer}} credit!

My Deliveries

Hungry for more? We've got you covered with this 
week's selection of Add-ons

Featured Add-ons

{{chosenCoursesLength}} {{courseType}} preselected for you

Delivery scheduled

Still want to receive a box? You can unskip your box until {{parsedCutoffDate}}.

Hi {{firstName}}!

Alternative time slots available

Your delivery on {{deliveryDate}}

Meet us for the Hellotech Demo on {{date}} at {{time}}.

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All meals you can choose from this week's menu

All Meals

%d upgrades in box

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We’ve partnered with Berry Street to bring you unlimited, professional nutrition coaching.

NEW exclusive member benefit: 

HOW TO USE

INGREDIENTS & BENEFITS*

A full serving of vegetables - very easy. 2 minutes and gone.

Daily Greens

Tastewise, honestly these greens are definitely one of the best that I've tried, and I've tried quite a few over the last 20 years.

I'm impressed with the amount of vitamins and minerals and greens that I'm getting, that's a big help.

Wow it's actually not as green-tasting as I thought it would be! The taste is a LOT better than the greens powder I usually take.

I'm really proud of myself for taking it every single day. It's something very easy to implement, even for those of us who have a very hard time sticking to some sort of routine.

Hear from our customers on how Daily Greens impacts their health.

Mixed quickly and easily and dissolved completely with zero clumping, no electric blender required. The to go packets are very convenient.

Whey Protein

The packets make it nice and easy in the morning to put into my smoothie. Not having a scoop makes it a lot less messy.

I love LOVE the chocolate whey protein and I'm confident enough to say that it is probably the best one I've ever had. It has surpassed my expectations in terms of taste and quality so much so that I now have tubs of isopure gathering dust in my closet, and even friends that I've shared packets with have agreed with me.

It's high in protein, low in sugar, and is not chalky.

See what customers are saying about our whey protein.

There is something mentally stimulating about feeling like you've done something good for yourself within the first three minutes of waking up.

Love the individual packaging and tastes great!

Appearance, aroma, taste, texture, I would give it a 5/5. I definitely think it's one of the better products I've tried.

Feedback from consumers

You're saving big this order! Lock in free shipping + $20/week in premium upgrades on every order — no codes needed.

You're saving — unlock even more

Free Standard shipping

Premium meals

With Factor Plus

Without Factor Plus

$20 off premium upgrades / wk

Free shipping, every box

Save {{savings}} with Factor Plus on this order

Factor Plus is {{subscriptionPrice}} {{subscriptionCadence}} (this order covers it). Free shipping and $20/week in premium upgrades.

Your membership is active. Benefits are ready to use on your next order.

Payment confirmed

You could save {{savings}} with Factor Plus

Free delivery

Free standard shipping

Get {{saving}} per week for premium meals

Premium meal upgrades

Flexible pricing

No commitment

Add chef-crafted premium dishes - steak, seafood, seasonal specials. $30 credit every week.

Premium upgrades

Change your mind within 48 hours for a full refund, no questions asked.

Risk free - cancel anytime

Yearly discount

You have successfully cancelled your Factor Plus membership

We couldn't cancel your Factor Plus subscription. Please try again or contact support if the issue persists.

Talk to our support team about your concerns—we're here to help.

Contact us

Hold up! You still have benefits to use.

We'd love to understand why you're canceling. Your feedback helps us serve you better.

Before you go, help us improve

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Your benefits are paused until payment is resolved.

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Your membership fee is charged today and renews on the same date each month (or year for annual plans). Your first billing cycle begins immediately upon enrollment.

When do my benefits activate?

Frequently asked questions

{{monthlyEquivalent}} / mo • Save {{savingsPercentage}}%

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Your plan will switch to {{plan}} at the end of your current billing cycle.

You're on the {{plan}} plan. Here's what you have:

Your Current Plan

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Save {{savings}} this week with Factor plus

Factor Plus saved you ${{savings}} on this order.

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Save {{savings}} on Premium Meals with Factor Plus

Save {{savings}} on Premium Meals

Your Annual Membership

Reactivate to restore your benefits immediately.

Reactivate Annual Membership

Keep your {{plan}} plan and reactivate. No charge until end of cycle.

Switch to Annual and reactivate. No charge until end of cycle.

Confirm Reactivation

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Your membership has been resumed. You won't be charged until your original renewal date — {{date}}.

We couldn't resume your Factor Plus membership. Please try again or contact support if the issue persists.

Welcome Back to Factor Plus!

We couldn't process your payment. Please check your payment details and try again.

Pick up where you left off — upgrade to Annual & save 70%

Your membership is active again. You've been charged today and your first 4-week cycle has started.

Rejoin Factor Plus

Your benefits are still active. Reactivate to keep them — no charge until your cycle ends.

Your Benefits Are Still Active

Reactivate now to restore your benefits immediately.

Reactivate Your Membership

Your first charge will be on the date shown below.

You're All Set!

Membership Reactivated!

Change your mind within 48 hours for a full refund, no questions asked. Cancel anytime after in just two taps.

Your membership includes {{amount}} off premium meals per box. Use it this week!

Don't forget your Factor Plus perks!

You're saving up to {{amount}}/week with your Factor Plus membership.

Don't miss out on your Factor Plus discounts!

Since you joined

Exclusive discounts on Chef's Choice and premium selections

$20 off premium meals per box

Free shipping on all orders

Your Benefits

Factor Plus Benefits

Upcoming Plan

Membership Plan

Factor Plus membership

Status

Free shipping $20 off premium meals per box

Factor Plus

— free for {{trialDays}} days

Applied automatically when you browse premium selections

{{premiumSavings}} off premium meals — every week

Save {{shippingSavings}} per week on delivery fees

No commitment. Cancel anytime.

Try Factor Plus for {{trialDays}} days, free

Try Factor Plus free for {{trialDays}} days to unlock these perks on every order.

Try Factor Plus for {{trialDays}} days, for free

Try Factor Plus for {{trialDays}} days, for free. Unlock free shipping plus {{premiumSavings}} off premium meals every week.

Start your Factor Plus free trial

Try free for {{trialDays}} days.

— Try F+ free for {{trialDays}} days

Enjoy your benefits — you won't be charged until {{date}}.

Enjoy your benefits — you haven't been charged yet.

Your Factor Plus free trial is active

Factor Plus - Free trial

Save {{amount}}/week by joining Factor Plus

Join Factor Plus and save on shipping, plus unlock {{premiumSavings}} off Premium Meals every week

Rate the recipe after your meal. Your ratings help personalize what we suggest next.

Replace discount

Regional delivery fee

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Choose a free item over your next {{ numOfFreeWeeks }} weeks

Free Add-On for {{ numOfFreeWeeks }} Weeks:

{{servingsCount}} total servings at {{price}} per serving

{{servingsCount}} total servings at {{originalPrice}} {{price}} per serving

{{remainingBoxDiscount}} off remaining boxes

First box total

Next delivery total

Order summary

Easily pause, skip, or cancel your subscription through your account.

Get nutrition coaching tailored to your goals

Personalized Wellness

No prep, no mess - ready in as little as two minutes.

{{discountedPrice}}, reduced from {{originalPrice}}

Please provide your shipping address to see available delivery dates and times.

Your delivery date has been updated. {{deliveryDate}}'s menu is different so you'll need to confirm or pick your meals again

We currently don’t deliver to your ZIP code area yet. Stay tuned until we extend our delivery zones to where you live.

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A gift worth cooking for

What’s waiting for you

Free - Promo Applied:

Free items!

Promo code

YUM!

A flexible menu every week

Simply select meals after checkout or 

with something for everyone

/weekly-menu

view our complete weekly menus

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Full of fiber

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Prioritizes meat as the central protein source for every meal.

Includes fish and seafood while excluding all other meat products.

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Factor takes the stress out of healthy living. We provide fresh, ready-prepared meals that support even the busiest of lifestyles! We shop, prep, cook, and deliver to your door for you so you can experience the benefits of clean eating without the hassle. When you are fit, you look great, feel amazing and have the energy and focus you need. As an added bonus, our team of dietitians is always available for extra accountability to help you crush your goals with our nutrition coaching programs!

Your meals will stay fresh for a full 7 days in the fridge.

We use several carriers depending on your location, including CMS (Chicago Messenger Service), UDS, Blue Streak, AxleHire, Lasership, UPS, and FedEx. Please contact our Customer Experience Team at 888.573.5727 for details about delivery to your area.

Yes! We do offer ketogenic meals. These meals will be labeled with a “KETO” tag underneath the photo of the meal.

In order for our meals to be deemed ketogenic, the meal must contain at least 60% of calories coming from fat, around 20% of calories coming from protein, and 10% or less of calories coming from carbohydrates. Since each individual will have a different carbohydrate threshold that allows them to remain in ketosis, the carbohydrate content of our meals varies.

Some of our meals may be low in carbohydrates, but are not quite high enough in fat to be considered ketogenic! By simply adding more fat to these meals, you can achieve a “more ketogenic-friendly” meal.

Factor meals are gluten-free, meaning they are made without ingredients containing gluten, but are not certified gluten-free. They are cooked in facilities handling ingredients with gluten and are not recommended for individuals with severe gluten sensitivity.

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Nutritiously balanced meals with around 35 grams of total carbs or less

Well-balanced meals centered around veggies and purposeful proteins for a flexitarian lifestyle

Nourish your post GLP-1 journey with perfectly portioned, protein-forward, calorie-friendly meals

Delicious keto-friendly meals with around 15 grams of net carbs or less

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Flavorful, real, healthy food!!! Worth every penny!!! I need convenience & portion control!!! I have tried so many meal plans, but my quest is over!!! LOVE, LOVE, LOVE Factor!!!

money

Factor foods are delicious convenient and healthy—I have lost 27 pounds using the Keto menu with more energy and all my dishes are very tasty—with many variations to choose from—so never boring—the cheesecake desserts are so delicious and refreshing and love my banana/strawberry and Tropical fruit smoothies daily!!

stress

Factor has been so helpful keeping me eating balanced meals rather than processed junk. After a long day at work I was so tempted to hit the drive-thru but I said....wait! My dinner will take 2 minutes to cook!!! And I gladly went home and felt good about my choices.

time

Meals are like homemade and make life easier with a busy schedule. Highly recommend if you want healthy meals that save time and are reasonably priced. I have tried other products but these are the best of any I have tried.

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Fresh, crisp greens paired with gourmet toppings for a nutritious, flavorful meal.

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Purposefully balanced meals with around 6 grams of fiber or more.

Nourish your GLP-1 journey with perfectly portioned, protein-forward, calorie-friendly meals.

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Designed for your most active days and workouts including Strength (550+ cal, 30g+ protein) for muscle gains, or Endurance (600+ cal, 45g+ carbs) for high-intensity recovery and sustained energy.

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GLP-1 Support meals include fiber from ingredients such as vegetables, whole grains, and legumes.

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Premium creatine fused with electrolytes for strength and hydration.

A greens powder you’ll look forward to drinking. This once-daily supplement helps fill nutrient gaps and boost overall wellbeing*, with a refreshing citrusy taste.

Your water deserves an upgrade. A great-tasting electrolyte mix with added vitamins and benefits to help you get the most out of every drop.*

Your essential macro and micronutrients in under 60 seconds to help maintain muscle, fill nutrient gaps, and feel full.

Hitting your protein goals never tasted so good. Enjoy a complete protein source with all 9 essential amino acids to help you build muscle and meet your daily protein needs.

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One scoop. Every day. No loading phase needed. Just consistent results that compound over time.

More than just creatine. It's daily wellness, simplified.

High-performance meal support designed to protect against muscle loss and fatigue. 220 calories per serving with everything your body needs.

Protect Your Hard-Earned Progress

Take at the same time each day to build a sustainable routine. Morning or pre-workout works best for most people.

Tailor your meal for your needs. Mix with water for a light, low-calorie option, or mix with milk for a richer, more filling meal that provides an extra boost of protein and calories.

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Simple to use. Easy to love.

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Supports the body's energy system to enhance muscle power during exercise; helps support cognitive function. The most researched form of creatine, proven effective across thousands of studies. 5g per serving.

Superior digestibility and protein quality to help combat muscle loss and fatigue. The purest form of whey with minimal lactose. 30g per serving.

Creatine Monohydrate

Whey Protein Isolate

Helps maintain fluid balance and replenish essential minerals to support optimal cellular hydration and recovery. Pink Himalayan salt provides trace minerals your body craves.

Fermented protein source and food-based fat for balanced nutrition. Naturally seed oil-free for clean, wholesome ingredients.

Electrolytes + Coconut Water

Yogurt

Includes specialized adaptogens to enhance uptake of creatine and key nutrients, ensuring your body gets maximum benefit from every sip. Work with your body's natural systems, not against them.

Fiber to help digestive balance, close nutrient gaps, and support satiety. Works with chicory root inulin for prebiotic benefits. 7g fiber per serving.

Adaptogen blend

Oat Fiber

A custom blend of over 20 vitamins and minerals helps fill nutrient gaps and provide full-spectrum support for daily wellness. 20+ essential nutrients.

Vitamin & Mineral Blend

Known for soothing properties and GI comfort. Especially beneficial for those experiencing digestive sensitivity on GLP-1 medications.

Ginger Root

Key ingredients

experienced improved gut health & digestion*

loved getting an extra daily serving of vegetables

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Meal Shake

Better taste, better results

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Factor Form is brought to you by HelloFresh - bringing our passion for great food to high-quality, delicious, and nutrient-rich supplements.

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We took the strength-building power of creatine and fused it with hydrating electrolytes. The result? A single scoop that powers your energy, sharpens your focus, and includes an absorption boost to ensure your body gets more out of what you put in‡.

From GLP-1 support to daily wellness, Meal Shake helps close nutrient gaps and sustain energy with premium, bioavailable fuel. In both creamy Vanilla and refreshing Lemon, our formula is engineered to be light, smooth, and entirely delicious.

5g of creatine monohydrate supports your body's energy system to enhance muscle power during exercise.

High-quality whey protein isolate to help combat muscle loss and fatigue during your weight management journey.

Muscular Energy

30g Protein

Electrolytes and coconut water help maintain fluid balance and replenish essential minerals for optimal cellular hydration.

Oat fiber and chicory root inulin support digestive balance, close nutrient gaps, and promote lasting satiety.

Fast Hydration

7g Fiber

Our adaptogen blend enhances uptake of creatine and key nutrients, supporting mental clarity and focus.

A comprehensive blend including magnesium to fill nutrient gaps and provide full-spectrum daily support.

Cognitive Function

20+ Vitamins & Minerals

Fuel your best life, inside and outside the gym.

Performance Nutrition for Everyone.

What’s inside

Three powerful systems

Five powerful systems

A refreshing, citrusy twist on greens for energy, gut and immune support

A refreshing, citrusy twist on greens for energy, gut, and immune support, in single-serving packets

Your essential macro and micronutrient fuel, in under 60 seconds

A performance boost for every part of your day

Supplements that taste great, deliver real benefits, and fit seamlessly into your routine.

Fuel, recover, repeat - backed by Factor.

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30g protein, 7g fiber, 220 calories. Light, smooth, and actually delicious. Member pricing available.

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