Factor takes the stress out of healthy living. We provide fresh, ready-prepared meals that support even the busiest of lifestyles! We shop, prep, cook, and deliver to your door for you so you can experience the benefits of clean eating without the hassle. When you are fit, you look great, feel amazing and have the energy and focus you need. As an added bonus, our team of dietitians is always available for extra accountability to help you crush your goals with our nutrition coaching programs!

While our meals are not designed specifically for weight loss, they can help you meet your nutrition-related goals depending on how you combine our meals with the other food you enjoy in a day. Our meals can make portion-controlled, balanced eating a consistent part of your routine.

For more direction on how to fit our meals into your weight-loss plan, click here to schedule a complimentary nutrition coaching session with a dietitian from our nutrition team.

You certainly can! We really try to make it easy to manage your subscription, so if you need to take a break from our delicious meals or you decide that Factor isn’t a fit for you, all you need to do is log into your account and you can cancel your subscription there.

While you can cancel at any time, canceling your subscription does not cancel existing orders. If you cancel your subscription before the weekly cutoff time indicated on your My Menu page, no automated order will be placed for delivery the following week. If you cancel your subscription after the weekly cutoff time and an automated order was placed, that order cannot be canceled and you will receive it the following week. After that, however, you will not incur further charges or receive future deliveries from Factor if your subscription is canceled.

If you still want to cancel, click HERE or follow the instructions below:

On Web (Desktop or Laptop Computer):

Log into your account Click on the person icon (desktop or laptop) or horizontal lines (phone or tablet) in the top righthand corner of the page. Click on ‘Settings.’ This should take you to the ‘Manage Subscription’ page. Scroll down to the Status section and click ‘Deactivate My Plan.’ Deactivating your plan will skip your deliveries indefinitely. Scroll down to the bottom of the page and click ‘Cancel Anyway.’

On Mobile Web (Phone or Tablet):

Log into your account Click on the horizontal lines in the top righthand corner of the page. Click on ‘Settings’ This should default you to the ‘Manage Subscription’ Page. If not, click on the drop down arrow and select ‘Plan Settings’ Scroll down to the Status section and click ‘Deactivate My Plan’ Deactivating your plan will skip your deliveries indefinitely. Scroll down to the bottom of the page and click ‘Cancel Anyway’

On The iOS App:

Log into your account Click on ‘Profile’ icon in the bottom right hand corner Click on ‘Plan Settings.’ Click ‘End meal subscription.’ Click on ‘Cancel Anyway.” Deactivating your plan will skip your deliveries indefinitely.

You can deactivate your subscription at any time! We really try to make it easy to manage your subscription, so if you need to take a break from our delicious meals or you decide that Factor isn’t a fit for you, all you need to do is log into your account and you can cancel your subscription there.

While you can cancel at any time, canceling your subscription does not cancel existing orders. If you cancel your subscription before the weekly cutoff time indicated on your My Menu page, no automated order will be placed for delivery the following week. If you cancel your subscription after the weekly cutoff time and an automated order was placed, that order cannot be canceled and you will receive it the following week. After that, however, you will not incur further charges or receive future deliveries from Factor if your subscription is canceled.

If you still want to cancel, click HERE or follow the instructions below:

On web (Desktop or Laptop Computer):Log into your account Click on the person icon (desktop or laptop) or horizontal lines (phone or tablet) in the top righthand corner of the page. Click on ‘Settings.’ This should take you to the ‘Manage Subscription’ page. Scroll down to the Status section and click ‘Deactivate My Plan.’ Deactivating your plan will skip your deliveries indefinitely. Scroll down to the bottom of the page and click ‘Cancel Anyway.’

On Mobile Web (Phone or Tablet):Log into your account Click on the horizontal lines in the top righthand corner of the page. Click on ‘Settings’ This should default you to the ‘Manage Subscription’ Page. If not, click on the drop down arrow and select ‘Plan Settings’ Scroll down to the Status section and click ‘Deactivate My Plan’ Deactivating your plan will skip your deliveries indefinitely. Scroll down to the bottom of the page and click ‘Cancel Anyway’

On The iOS App:Log into your account Click on ‘Profile’ icon in the bottom right hand corner Click on ‘Plan Settings.’ Click ‘End meal subscription.’ Click on ‘Cancel Anyway.” Deactivating your plan will skip your deliveries indefinitely.

With our Refer-a-Friend program, you can send your unique referral link to your friends and family members. They’ll receive up to $150 off across their first 6 orders (this is a multi-week discount designed to make sticking to their goals effortless) and you'll receive a $40 credit on your Factor account!

Factor Freebies are free meals that you earn for reaching a certain milestone with Factor! They have a $78 value and can be shared with friends and family who have never had a Factor subscription.

Please note that we are unable to combine these offers.

The sodium content of our meals can be viewed on the nutrition facts label. Currently, the Dietary Guidelines for Americans recommends consuming 2,300 mg of sodium or less per day for healthy adults. Factor’s meals average around 800 mg of sodium per meal, which can help you stay within this recommendation. We always recommend speaking with your doctor prior to ordering our meals to ensure we are a good fit!

Transparency is important to Factor, and we make it our priority to provide as much nutrition information to our customers about every ingredient in every recipe as possible.

Because an expansive amount of dietary preferences and dietary needs exist, we may not be able to accommodate specific needs. We leave it to our customers to review the ingredients and determine with their healthcare team which meals best meet their dietary needs.