Frequently Asked Questions
Don't worry! It’s actually totally normal for gel packs to be slightly melted upon arrival—that’s just them doing their job by releasing cold air into the box. As long as your meals feel cool to the touch and the proteins are below 41°F, they are perfectly safe to enjoy. We have thoroughly tested our insulation to withstand different climates and seasons.
We strongly recommend you transfer your meals immediately to the refrigerator upon delivery. If anything feels warm or you have concerns, please discard them and reach out to our Customer Experience Team right away so we can make it right.
We offer a variety of meals for different dietary needs and taste preferences. Our meal categories include:
Calorie Smart
Meals with roughly 550 calories, most popular for helping with portion control, weight loss, calorie management, and overall balanced eating.
*High Protein*
Meals containing at least 30g of protein, most popular for helping with muscle building, those with high protein needs and sports performance.
*Keto*
Keto meals are designed with a lower percentage of carbohydrates and a higher percentage of fat for those following a ketogenic diet or wanting rich foods that are carb conscious.
*Flexitarian*
Well-balanced meals with a focus on vegetables and select protein sources, such as chicken and fish, for individuals looking to incorporate a higher intake of veggies while including minimal amounts of purposeful protein.
*Low Carb*
Meals containing roughly 35g of carbs or less while maintaining a good balance of protein and fat. Most popular for reducing total carbohydrate intake, which may help to balance blood sugar and promote weight loss.
*Fiber Filled*
Meals within this category contain at least 6 grams of dietary fiber coming from vegetables, fruits, and grains. These meals may promote satiety and help support the gut microbiome!
*GLP-1 Support*
Balanced meals that are protein-forward, calorie-friendly, and mindfully portioned.
*Vegan & Veggie*
Wholesome, meat-free meals that prioritize veggies.Great for those following a plant-forward diet or looking to incorporate more fiber-filled, plant-based foods!
Mediterranean
Focuses on heart-healthy fats (olive oil), lean proteins, and high-fiber veggies/grains. It's the "middle ground" diet—not too restrictive, but very clean.
Sodium Smart
Identifies meals specifically designed with lower salt content than the average pre-prepared meal, usually swapping heavy salt for herbs and citrus for flavor.
From the menu you can take a look at each meal’s ingredients, as well as the nutritional information, to make the most informed decisions on the meals that work best for your dietary needs. Simply click on the meals to see this!
Also, our dietitians love jumping on the phone to talk about nutrition! If you have a nutrition question or want to talk through the best meals to order for yourself, click here to schedule a free 20 minute nutrition coaching session!
Allergen information is listed on the website and on the physical packaging. As noted in our Terms and Conditions, we strongly recommend that customers with food allergen sensitivities or restrictions carefully review individual product packages for the most updated information regarding ingredients and allergen declaration before consuming. Additionally, we recommend reviewing the ingredient list on our website, prior to selecting meals, to determine if they contain any ingredients you are unable to consume.
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America's #1 Ready-to-Eat Meal Delivery Service
Enjoy the convenience of our prepared meal delivery services and choose from 35 weekly pre-made meals and 60+ add-ons, including snacks, smoothies, and more.