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Frequently Asked Questions

How do I skip a delivery?

We realize your life changes from week to week, so you have the ability to skip deliveries on our website. Please note, orders must be skipped prior to our weekly cutoff, which is is noted on your My Menu page for meals arriving the following week!

On Web (Desktop & Mobile Device):

  • Log in to your account
  • At the top of the page, you will find your upcoming delivery dates.
  • Select the date you'd like to skip and click the 'Change or Skip Delivery' button.
  • You'll see a pop-up. Click 'Skip Week' to skip your order.

    On App:

  • Log in to your account Scroll down and find the upcoming delivery you would like to skip.
  • Under the menu option for the delivery, select 'Edit Delivery'
  • You'll see a pop-up. Click 'Skip this week'.
  • A pop will appear confirming that you’ve skipped the delivery.

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