We love a clean planet as much as a clean plate! Here’s the quick guide to keeping it green:

Boxes: Flatten them out and toss them in your curbside recycling.

Insulation: Our Laminated Paper insulation is 100% curbside recyclable. If your box contains PET or Cotton insulation, please check your local guidelines or dispose of it in the trash. https://www.plasticfilmrecycling.org/

Meal Containers: These are BPA-free and made from #1 PET plastic, which is widely accepted in most curbside recycling programs.

Gel Packs: These are non-toxic and reusable! If you’re done with them, snip the corner, drain the non-toxic gel into the trash (avoid the sink!), and recycle the plastic film at a designated drop-off location. The contents of our gel packs are made of 99% salt water and 1% sodium polyacrylate. If you’d like, you can also donate them locally to a local Food Bank, Meals on Wheels, Girl Scouts or Boy Scouts of America. The plastic film should not be curbside recycled, but you can find more information about where to recycle it HERE.

It is always worth checking what materials are recyclable in your area. If your town doesn't recycle certain materials, or you're interested in other options, check out Earth911 for a list of recycling facilities near you

The health of our customers and the safety of our food has always been the #1 priority for Factor and while COVID-19 is very much top of mind to all of us these days, it is only one of many food safety concerns that the ready-to-eat meals businesses (such as restaurants, grocery stores and Factor) manage every day.

We take this responsibility seriously and always meet or exceed the ongoing guidance from the experts at CDC, FDA, USDA and Health Departments across all aspects of our business and are taking extra precautions to provide further assurance to our customers during this current pandemic.

• Our kitchen and production facility undergoes a full, “deep” sanitation daily as well as multiple sanitation cleaning of all equipment throughout the day.
• Employees are given a health screening as they arrive at work and are sent home if they are ill; all employees properly wash their hands every time they enter a food production area and always wear gloves and masks when they handle food. They are provided clean coats, which are changed at specific times during each day. Hair and beard nets have always been worn throughout our production facility with 100% compliance.
• The Factor facility is permitted by the Health Department whose standards mirror or exceed those of the USDA, FDA and Illinois Department of Health. We operate with robust quality and food safety protocols which are designed specifically for our facility. And of course, our kitchen adheres to USDA cooking/cooling temperature requirements.
• Employees who pack your weekly order wear masks and gloves when handling the packaged meals and equipment is regularly wiped down and sanitized.
  
  Here is a link to the FDA's frequently asked questions site regarding COVID-19.
  
  Please don't hesitate to reach out to our Customer Experience Team with any questions by calling 888.573.5727.